Every company is unique, and as a result, it can sometimes be hard — or even impossible — to find a one size fits all ERP solution. Because of this, many companies choose to develop a customized ERP system in the hopes that it will better meet the needs of their business.
While a software development company may have the capabilities to meet your specific corporate needs, this doesn’t mean that the standard functionalities of ERP systems should go by the wayside. For best results, you need to include both industry-specific features while still accounting for other user-friendly features.
To ensure that your customized ERP software will actually benefit your company, the following attributes should be a top priority throughout the development process:
Every industry has its own set of business processes. Your customized ERP platform should account for industry best practices and other tasks that are unique to your company. After all, the needs of a security guard company are dramatically different than those of a sales software provider. By conducting a thorough analysis of your industry-specific tasks (especially those that require tracking and data input) and integrating them into your ERP software, you can create a more streamlined software system that addresses your company’s chief concerns.
Ease of Use
A customized ERP system won’t be much help to your company if it is difficult to implement. Consider how much training will be required to help your employees understand how to use the program, as well as how much effort you’ll need to dedicate to getting the system up and running. While every customized ERP system will have a bit of a learning curve, your vendor should be able to provide a solution that doesn’t lead to significant workflow disruptions.
One thing that improves the implementation of a customized ERP system is easy integration with pre-existing software. Even if your old software platform is out of date and inefficient, it likely contains thousands — if not millions — of pieces of vital data. Your new platform should facilitate a quick and secure transfer of these data points so nothing is lost. In addition, there are many situations in which your team will continue to rely on other software programs after the customized ERP system is in place. Your new platform should be able to integrate with these complementary programs, enabling your team to work more effectively.
You expect and plan for your business to grow in the years to come — shouldn’t your customized ERP system be able to keep up? Make sure that your system is capable of handling increased data input, the addition of new users, connections to new software programs, and other changes that may come as your business continues to expand. Even the best customized ERP system will soon grow obsolete if it does not allow for scalability. The ability to create or add new processes and data entry points can also play a significant role in helping your ERP system grow alongside your business.
No matter how well-developed your customized ERP system is, there will always be questions and hiccups along the way as you and your staff learn to use the software in your daily routines. It is essential that your team is provided with adequate support to resolve questions and troubleshooting concerns as they arise. Whether your developer includes a user guide to help employees learn to use the software or provides on-call (or even in-person) tech support, the knowledge that you have information at your disposal to resolve user issues can provide much-needed peace of mind as you begin using your new system.