In this fast-paced business world, an ability to solve problems quickly has become a necessity for leaders. It is important to identify, define, and point out the different issues in order to succeed. Gabriel Tupula, the CEO of Big Bang ERP, fits the profile thanks to his creative problem-solving skills and result-oriented project management experience in information systems, software development, e-commerce, cloud-based business solutions, and digital marketing. His most recent work includes leveraging industry-leading Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Information Technology System Management (ITSM), Marketing Automation Software (MAS), and other cloud solutions to help businesses grow.
The Far-Sighted Leader behind Big Bang ERP
For an organization, it is imperative to have a vision to measure reach and success. As the CEO of Big Bang ERP, Gabriel’s main responsibility is to make sure all stakeholders and team members are aligned with the company’s vision, mission and values. While sharing his experience about vision alignment, he states, “Making sure your team is aligned with the same vision becomes quickly a big challenge in the day-to-day operations and most of my responsibilities have been affected by this – especially with a young workforce who are eager to learn and driven to achieve any goal.” Moreover, he adds, “I have quickly realized it is important to oversee decisions without having to be involved in the smaller ones. I live by a hands-on management style that does not require me to become a micromanager.”
Gabriel is proud of his diverse direction team that is composed of young and dynamic people who give him a fresh perspective. These young, driven leaders require some coaching and fine-tuning, which allows Gabriel to be a mentor, which is what he enjoys the most about his work, he says.
Big Bang ERP: Making Imperfect Perfect
Incorporated in 2014, Big Bang ERP is a boutique consulting firm that helps businesses optimize and streamline their processes by implementing cloud ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), ITSM (Information Technology System Management), MRP (Manufacturing Resource Planning) systems, and other cloud applications. The highly skilled team works hand in hand with organizations to achieve exceptional business improvements for every department in the enterprise so that companies can focus on what they do best rather than on repetitive manual processes, spreadsheet management, and other non-value-added activities.
Headquartered in Montreal, Quebec; the solution provider’s team of consultants is dedicated to helping businesses achieve their goals with smart, effective, scalable, and high-quality cutting-edge cloud solutions that are delivered on time and within the scope. Acting as trusted advisors for their customers’ businesses, they contribute their diverse experiences and in-depth expertise to the success of organizations around the world.
Big Bang ERP’s remarkable service includes implementation, training, and support. The tech solution provider takes pride in recognizing its clients’ needs and designing a customized solution tailored to them. Once the Big Bang ERP team determines what solution(s) works best for their clients, they implement it from start to finish and accompany clients afterwards through support and training services. In the training phase, the Big Bang ERP team provides their customers with the opportunity to do everything by themselves and intervenes when needed which is what satisfies their customers the most.
In a couple of years, Gabriel looks ahead to have around 150 employees, with 5-6 offices while still maintaining its boutique flavor — speed and high quality service.
Advancing with a Customer Centric Approach
To serve its clients the best, Big Bang ERP strives to focus on every aspect of the experience. The talented team, processes, ability to react to opportunities in a responsive manner, and unique offerings make Big Bang stand out in the cloud consulting market.
The solution provider’s expertise and knowledge are the prime factors in gaining customers’ trust. The team members are highly certified and as functional as technical, which constitutes a perfect combination to provide the clients with the best solution possible. Moreover, in order to maintain a smooth workflow and avoid issues, Gabriel puts lights on developing processes throughout the organization – internally and externally.
Big Bang ERP has achieved a higher level of success because it offers its clients the option to choose from several solutions to streamline their processes. The team lives and breathes their brand promise of creating tangible value which makes Big Bang ERP unstoppable.
An Adaptive, Dedicated, and Percipient Personality
As an analytical thinker, Gabriel is able to see the big picture and create a roadmap to tangible results – plus he has the drive and ability to cross the finish line. He can reconcile the gaps between advanced technological concepts and practical applications, even filling in for employees or full departments when needed at his boutique consulting firm.
Gabriel is always willing to adapt his strategies to meet the needs of his clients, as each business is unique in its processes. As a practical designer, he aims to use existing tools and out-of-the-box solutions to create a perfect fit with a client’s requirements and business culture.
Finally, Gabriel’s dedication to ongoing professional development allows him to keep abreast of the rapid changes in technology and offer clients the most up-to-date business solutions.
Read the Mirror Review article here.