Cloud Solutions

ServiceNow

Work at Lightspeed

Overview

ServiceNow’s platform is a cloud-based solution whose main goal is to simplify the management of daily operations by delivering a service focused on creating workflows that are easier to manage and utilize.  As a result, your technological services business will run “smarter, better and faster”. With a strong growth and global presence, ServiceNow has reached more than 3,000 enterprise customers worldwide. ServiceNow’s Platform makes use of artificial intelligence to offer a multitude of benefits spread out to all departments.

Why ServiceNow?

  • Pour obtenir les processus et les outils qui conviennent pour réussir dans une industrie dynamique.
  • Pour assurer la structure, la documentation et l’amélioration des schémas de travail relatifs à la gestion des demandes clients, des incidents TI et des cas RH dans un environnement de partage entre les personnes, les appareils et les services.
  • Pour éliminer les barrières de communication en simplifiant les processus à la vitesse de la lumière.
  • Pour enregistrer les requêtes des différents intervenants dans une seule plateforme infonuagique, également accessible par l’entremise d’une application mobile.
  • Pour tirer avantage de System of Action pour remplacer tous les schémas de travail non structurés du passé par les flux de travaux intelligents de l’avenir.
  • Pour accéder aux capacités d’administrateur sans nécessiter des connaissances de codage.
  • Pour obtenir des possibilités d’étalonnage.

ServiceNow Benefits


Simplify IT

Responsive Security

Excel in Service

Manage Relations

Automate
Legacy tools are consolidated into an easy-to-use, modern service management solution in the cloud.
Real threats are resolved faster due to a structured response engine that helps prioritize and resolve incidents based on impact.
The assessment of product service health in real-time allows different departments to cohesively work on an issue and find a solution in a timely manner - delivering superior customer service.
The self-service portals installed allow employees to get insights in terms of service improvements to be made. This enhances the overall employee experience in addition to Human Relations management.
Your business application processes by quickly building business application automating processes that help accelerate innovation by reusing components made by any department.

Industries Served

  • Software Development
  • Government
  • Non Profit
  • IT Services
  • Professional Services
  • Consulting
  • Education
  • Logistics & Transportation
  • Internet & Telecom Providers

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Reach Us

If you’re ready to find out more about how Big Bang ERP can help energize your business with a different experience, let’s talk.

North America
 1-844-361-4408

Montreal
 514-360-4408

Mauritius
  +230-5-8690003

France
 +33184888070

 

Trusted advisors and implementation experts for all your cloud business application needs.