- by Big Bang ERP
Excel in Service
Legacy tools are consolidated into an easy-to-use, modern service management solution in the cloud.
Real threats are resolved faster due to a structured response engine that helps prioritize and resolve incidents based on impact.
The assessment of product service health in real-time allows different departments to cohesively work on an issue and find a solution in a timely manner - delivering superior customer service.
The self-service portals installed allow employees to get insights in terms of service improvements to be made. This enhances the overall employee experience in addition to Human Relations management.
Your business application processes by quickly building business application automating processes that help accelerate innovation by reusing components made by any department.